Privacy Policy

At Mechanic24x7, we understand that requesting emergency roadside assistance requires sharing sensitive details like your location and contact information. Protecting your privacy and securing your personal data is our top priority.

1. Information We Collect

We only collect the essential information required to safely and efficiently provide you with car repair services. This includes:

• Personal Details: Your name and mobile phone number.
• Vehicle Details: Your car's make, model, fuel type, and registration number.
• Location Data: Your precise GPS coordinates, live location sharing, or physical address so our mechanics can find you.

2. How We Use Your Information

The information we collect is strictly utilized for operational purposes, including:

• Dispatching the nearest available mechanic to your breakdown location.
• Communicating with you regarding mechanic ETAs, service quotes, and repair updates.
• Processing digital payments and issuing service invoices.
• Improving our internal dispatch efficiency and customer service.

3. Data Protection and Sharing

We implement standard digital security measures to keep your data safe. We do not sell, trade, or rent your personal information to third-party marketing agencies. Your location and phone number are only shared with the specific mechanic assigned to your rescue.

4. Cookies, Analytics, and Advertising

To improve our website and measure the effectiveness of our marketing campaigns, we utilize cookies and tracking technologies (such as Google Analytics and Google Ads). By interacting with our website, you agree to the following:

• Conversion Tracking: We use Google Ads conversion tracking to measure when a user clicks our ads and subsequently contacts us (via phone call or WhatsApp).
• Remarketing: We may use remarketing tracking cookies to show our ads across the internet to users who have previously visited our site.
• Consent: You can choose to accept or decline advertising cookies via our cookie consent banner. You may also disable cookies entirely through your web browser settings.

5. Your Consent

By using the Mechanic24x7 website and contacting our dispatch center for assistance, you consent to the collection and use of your information as outlined in this Privacy Policy.